Event Sales Support Associate

Gervasi Vineyard

Reports to: Director of Sales & Marketing

Department: Event Sales

FLSA Status: Part-time; non-exempt

Prepared/Revised Date: July 2017

Position Summary
The event sales support position is responsible for supporting the event sales department in all capacities to assist in the sale of the following: private event space within the GV Destinations venues for weddings, social events and corporate functions. You must be knowledgeable of GV services with the ability to communicate and sell the services of the property to gain commitment from the customer. Assist in hosting property tours to secure potential bookings as needed. Ability to build and maintain strong relationships, both internally and externally. This position will work under the direction of the event sales specialists/director of sales and marketing and as a member of the event sales team.

Essential Duties and Responsibilities

Assist event sales team by attending to all in-bound sales initiatives including: phone, voicemail and emails in a timely manner; act as a liaison and triage in-bound calls.
Assist team to secure space, initiate contracts, collect deposit payment, and process bookings is it relates to all venues for group sales.
Assign events as needed upon receipt of signed agreement for restaurant venues, under direction of event sales specialists.
Update and maintain customer database with all lead and contact information on a daily basis.

Assists to conduct property tours on weekdays, as needed, to help sell the property to potential customers.
Focus on external sales efforts to secure new or repeat business to include: previous bookings, lost business, and leads developed from external business partners including local convention and visitors bureau, chambers of commerce and partner websites.

Assist with follow up with sales inquiries to completion of the sale.

Attend events as a member of the event sales team including: tradeshows, conventions, conferences, to promote sales and develop industry knowledge.

Assist in recording and maintaining lost business for all GV Destinations venues.
Provides accounting department with accurate event billing information for proper invoicing of clients.
Performs all other duties as assigned by Management.

Supportive Functions

Assist with daily end-of-day reporting and weekly status for venue bookings to management team.

Attend weekly venue event meetings in rotation with the event sales team.
Collaborate with director of sales and marketing regarding new business development opportunities.
Assist with contract updates within Caterease.
Assist event team with set up if time and work load permits.

Qualification Standards

Education:

College degree preferred. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities.

Experience:

One to two years sales and/or hospitality experience required. Knowledge in Caterease, Outlook, Excel, Open Table, and Web Rez Pro are preferred.

Skills:

Goal-oriented, strong organizational skills, effective communicator, ability to multi-task, team player.

Grooming:

All employees must maintain a professional, neat and clean appearance (specific standards available).

Schedule:

Average 25 to 35 hours a week. May include some evenings and Saturdays, as needed.

Interested applicants should submit resume and letter of interest to ncardinale@gervasivineyard.com by Monday, July 24.

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