Marketing and Technical Support Coordinator

Ohio Travel Treasures

Job Title: Marketing and Technical Support Coordinator

Supervisor: President

Contact: Diane Sphar 513-923-9112 or email: dms@ohiotraveltreasures.com

Overview

Ohio Travel Treasures is a leading group tour organization that provides creative tour options for groups of 20 or more throughout the United States and beyond. Our sales market is conventions, tour operators, group leaders, bank travel leaders and educational groups. Ohio Travel Treasures has been in business over 25 years and runs hundreds of tours for groups from all across the United States and some international by creating different tour packages and marketing to others within the group tour industry.

General Job Description

Brand new position within Ohio Travel Treasures
Liaising and Networking with a range of customers, colleagues, suppliers and tour organizations
Communicating with target audiences and managing customer relationships
Development of marketing materials, including flyers, newsletters and DVS
Writing and Proofreading copy
Arranging the effective distribution of marketing material via social media, industry trade shows and targeted mailings
Maintaining and updating customer databases
Organizing and attending events such as conferences, seminars, trade shows and FAM tours
Conducting market research, for example using customer questionnaires and focus groups
Contributing to, and developing marketing plans and strategies
Evaluating marketing campaigns
Monitoring competitor activity
Supporting the President and office manager as well as other colleagues

Major Duties and Responsibilities

Maintaining Web Site and necessary changes
Social Media development
Sales Blitzes
Special Projects
Assisting with on-going marketing development for Ohio Travel Treasures

Minor Duties and Responsibilities

Learning the group tour market
Assist where needed with the group tour coordinators
Special projects and development
Be able to work without supervision

Qualifications for the position

Education:

Prefer those that have had experience within the hospitality industry. HOWEVER, if someone offers other qualifications and a desire to learn the industry and displays computer skills then they will be considered.

Experience:

Ability to understand social media, email blitzes, newsletter writing and distribution, web site management.
Be able to develop and implement marketing and communication strategies and action plans

Other:

We value and seek diverse team members who are passionate, innovative, collaborative, professional and solution oriented. Our team members enjoy a casual yet results oriented professional environment

Key Competencies

Exceptional writing, editing and verbal communication abilities
Tech-savvy
Creative and strategic thinker
Independent worker, yet also a good team player
Willingness and eagerness to learn
Focused even in an environment where priorities may change frequently

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