Details
01/27/2015
Convention Services Assistant
Experience Columbus
Convention Services Assistant - Apply Online
The Convention Services Assistant provides administrative support to the Convention Services Managers and assists the department with special projects. Interacts with Experience Columbus members and current and potential clients.
Major Responsibilities:
Accept and distribute incoming Services requests by phone and email and fulfill publication requests.
Produce Simpleview CRM reports on a regular basis to assist Services Managers.
Work with members to update their information in Simpleview and spreadsheets.
Stock and organize the promotional products area, including brochures.
Support department as needed with deliveries of printed materials and posters, exhibitor welcomes, information desks, etc.
Other Responsibilities:
Assist Housing Coordinator with citywide housing for conventions by working with hotels, meeting planners and convention attendees.
Assist Housing Coordinator with verification and pickup procedures.
Assist other departments as needed with internal and external meetings and events.
Assist on a rotation schedule with relief of receptionist for breaks and lunch.
Education and Experience:
A 4 year degree from an accredited college or university is preferred.
3 years of previous hotel experience preferred.
The organization requires all employees to obtain and maintain their Certified Tourism Ambassador™ (CTA) designation.
Competencies and Skills:
Organizational and customer service skills are the keys to success.