Details
 

04/03/2017

Visitor Information Specialist - Greater Columbus Convention Center

Experience Columbus

Summary:

Provide visitors and clients with an extraordinary first impression of Experience Columbus and the Columbus destination. Greet visitors, answer and direct inbound calls; respond to questions and maintain visitor information resources, retail merchandise and administer visitor surveys.

Major Responsibilities:

1. Create a favorable visitor center experience for the visitor with the intent of increasing visitor enjoyment and engagement with the city's attractions:

2. Respond daily to visitor email requests, letter requests and voice mail messages:

3. Administer Experience Dedicated Destination (EDD) visitor surveys:

Other Responsibilities:

1. Attend Experience Columbus events after hours; represent the organization at community events

2. Build and maintain relationships with contacts at industry partners

3. Post on Experience Columbus Visitor Center Facebook

4. Take contact information from prospective member walk-ins for the membership department

5. Communicate upcoming convention center events to staff regularly

Experience Columbus is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

For more information and to apply click here.

 

Printer-Friendly Version